Change in management of an assisted living can bring a tidal wave of uncertainty for both the residents and their families. Will the local management team change? Will my loved one’s rent change?
These questions are valid but may be left with vague answers. Ultimately, no transition looks the same.
It’s possible that new management could bring new leaders and team members within the community. It may take time for new relationships to blossom.
Additionally, a change in management may bring changes in programming. It’s common for senior living companies to have standard programming that unifies their communities. This could lead to a shift in routine and structure for some residents. For residents with cognitive impairments, this could be a difficult adjustment.
Some assisted living facilities structure their payment based on the amount of care an individual requires. With new management could bring new assessments, which could lead to new determinations on the level of care that a person may require. It’s important to document and engage with the care team to fully understand changes in care needs.
If you learn that your loved one’s assisted living will be under new management, review the original lease agreement as well as the local resident rights. You may choose to involve the ombudsman to advocate on behalf residents and make sure that their rights are being fully upheld.
While it may seem daunting, shifts in companies can be a fresh opportunity for positive change within the community. If the previous management lacked resources to address challenges, new people may bring a fresh approach. If both companies have the residents’ interests in mind, they will do their best to ensure a smooth transition for the residents and their families.
